FAQ
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FAQ

  • Q Do you have your own factory? Please provide pictures of your own factory.

    A We are the valve manufacturer, most valves we produced by ourselves, of course we can’t promise all products are all produced by us, some products we also take the outsourcing method. But it is different from to purchase from us and the other trade company. Because our cooperated outsourcing company is our best choice with our 15 years business experience, every cooperated factory we visited already, and we also arranged the inspection for your orders.
  • Q What kind of certificate do you have?

    A We can provide the class certificate like ABS, BV, LR,DNV CCS  for the JIS marine valve and the Industrial valves in DIN, ANSI,BS,GB standard.

  • Q How about your price compare to the others in the industry?

    A In the same trade with competitive price and the good quality. Every product has its value, and we do not use the the substandard products.
  • Q Can you offer us a discount?

    A We do have a discount program for those prospective clients who are willing to help us with local promotion, if you join it, we do not even need to worry about the discount.
  • Q Can you provide the product sample for free?

    A Of course, we can supply the sample for free, but the freight collection charges would be affored by your side.


  • Q How about your payment term?

    A Our payment term is 30% in advance and the rest by T/T against the B/L copy. After a period of cooperation, we can discuss the payment term again. Anything is possible.
  • Q How you can guarantee the after-sale protection?

    A We are very confident in our product, and we pack them very well, so usually you will receive your order in good condition. But due to the long shipment, if any crash or damage of valves we will make the credit note to you or make the replacement in your next order. Before that, we hope you can provide me the relative pictures or video.
  • Q The delivery time and other questions?

    A Usually the delivery time is 35-55 days, but it depend on your order quantity and the products, if meet the environmental protection or the power limit control policy of the Government, the delivery time is not confirmed, so we will update the news to you soon.
  • Q Does chenyu union valve have any customer in our Country?

    A I am afraid we are not able to disclose their names because they require privacy and NDA agreement with us. We owe a duty of care to our clients to prevent any risk of harm.
    If we can work together, we will also keep all of your information safe. Thanks for your understanding.

ChenYu  is a integration of Industry and Trade modern enterprise, this team was founded by the elites in valve industry.

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 : +86-158-5327-1786
 : info@cyunionvalve.com
 : RM518,RuiHua Building,
NO.55,Bangkok Road,China
(ShanDong)Pilot Free Trade
Zone QingDao Area

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